The diary stopped leaking.

The manual version

Bookings by phone, reminders when somebody remembered, and no-shows quietly eating clinic days that could never be sold twice.

What we built

Booking, reminder and no-show chasing chained into one flow that runs whether anyone is at the front desk or not.

What changed

The reminders go out on schedule, every time. Hours a month came back to the practice, and the diary holds what it is supposed to hold.